Returns & Exchanges
We want you to experience your best night's sleep ever, which is why we offer a 60-day risk-free return period for all BedJet units and PowerLayer bases. If you aren't sleeping more comfortably within two months, we provide a full refund and free return shipping within the contiguous USA.
Initiate Your Return
Visit our online return portal or contact our customer support team with your order number to start the process within 60 days of delivery.
Print Your Label
Once authorized, we will email you a prepaid UPS shipping label. Simply print it out and ensure all original components and manuals are included in the box.
Pack and Ship
Securely pack your BedJet unit in its original packaging to prevent damage during transit and drop it off at any authorized UPS location.
Receive Your Refund
After our warehouse inspects the returned items, we will issue a full refund to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing